New System & Application
Send material grade, thickness range, drawing type, sheet or profile dimensions, batch mix, target output, downstream operations, site region, and acceptance concerns.
Open project form →Use the contact path that matches the decision. A new-machine request needs the part and production context. An installed-machine request needs the machine identity, region, alarm or symptom, recent change, and a safe description of the current state.
Send material grade, thickness range, drawing type, sheet or profile dimensions, batch mix, target output, downstream operations, site region, and acceptance concerns.
Open project form →Include the delivered machine identification available to you, location, commissioning context, symptom or required part, urgency, photos where safe, and the regional support agreement.
Open service form →Ask for written confirmation of configuration, option state, delivery boundary, installation duties, training, warranty, response coverage, payment, acceptance, and local compliance responsibilities.
Open scope form →
Coverage, office address, phone numbers, field availability, languages, distributor participation, parts location, and response terms differ by territory. The team handling the inquiry will identify the applicable route. Do not rely on this page as an emergency or safety channel.
For a sample review, identify the drawing revision and whether the material supplied is representative production stock. State the feature or release criterion that matters. For throughput, separate cutting time from handling, inspection, changeover, recovery, and downstream work.
For an installed system, place the equipment in a safe state according to the applicable manual and site procedure before inspection. Do not bypass guarding, interlocks, extraction, cooling, gas controls, or electrical protections while waiting for a response.
The form sends a routing request. It does not confirm price, capability, stock, response time, appointment, warranty coverage, or acceptance.
Use the description field for part, material, thickness, volume, acceptance criteria, machine identity, or service symptom as applicable.